★★★★★
The large retail store offered a two week installation schedule. You offered same-day installation and the service was excellent! Thank you so much. You really made my day!
Response from Direct Service Garage Doors
Thank you so much for the fantastic 5-star review, Sandi! We're thrilled to hear that our same-day installation service at Direct Service Garage Doors made such a positive impact on your day. Your satisfaction is our top priority, and we appreciate your kind words! If you need anything in the future, just let us know.
★★★★★
Great job. He came early to check the problem and then ordered the new monitor which was installed later same day.
Response from Direct Service Garage Doors
Thank you so much for the wonderful review, Elena! We’re thrilled to hear you had a great experience with Direct Service Garage Doors. It’s fantastic that our technician was able to quickly diagnose the issue and have your new monitor installed the same day. Your satisfaction means a lot to us!
★★★★★
Garage Door cables had to be reinstalled and new rollers put in door.
Response from Direct Service Garage Doors
Ronald, we appreciate you taking the time to leave a review! Glad we were able to get your garage door cables reinstalled and new rollers installed to keep everything running safely and smoothly.Even smaller repairs like cables and rollers make a big difference in the performance and lifespan of your garage door, so we’re always happy to help homeowners in Maumelle and the surrounding areas stay ahead of bigger issues.Give us a call when you're ready to replace those doors. Thanks again for choosing Direct Service Garage Doors!
★★★★★
We have used Direct Service Garage Doors twice now - once for new garage door installation and once for repair. They have done a fantastic job each time! They’re quick and very reasonably priced. Highly recommend!
Response from Direct Service Garage Doors
Rachel, we really appreciate your continued support — it means a lot to us that you’ve trusted Direct Service Garage Doors for both your new garage door installation and repair work!Providing fast, reliable service at a fair price is exactly what we aim for every time, so it’s great to hear we’ve delivered on both visits.If you ever need anything in the future — whether it’s garage door repair, installation, or opener service in Little Rock and surrounding areas — we’ve got you covered. Thanks again for the recommendation!
★★★★★
Excellent job, showed up quickly, replaced my broken garage door spring, was kind, and finally affordable. Highly recommend.
Response from Direct Service Garage Doors
Thank you for the high recommendation! We’re so glad we could get out to you quickly to handle that broken garage door spring. We know how much of a headache a stuck door can be, so we prioritize fast, affordable garage door repair for all our neighbors in the area.It was a pleasure helping you with your general repairs and installation needs. Please don't hesitate to reach out if you or your family ever need assistance again. Thanks for choosing Direct Service Garage Doors!
★★★★★
Travis came out on a service call (Same DAY) and identified faulty equipment. Had what was needed on his truck and quickly made repairs.
100% would recommend to anyone!
Response from Direct Service Garage Doors
Thanks Steve! Really appreciate you taking the time to leave a review. Glad we could get out to you same-day in Greenbrier and get that new garage door opener installed in one trip — that's always the goal. Having the right openers stocked on the truck means we're not leaving customers waiting on a second visit. If you ever need any garage door repair or opener service in Greenbrier area, don't hesitate to reach out. We appreciate you choosing Direct Service Garage Doors!
★★★★★
Parnell did an amazing job installing my new garage opener! He was very friendly, professional, and made the whole process smooth from start to finish. He got everything done in a timely manner and was very knowledgeable he took the time to explain everything and made sure I was comfortable with how it all works.You can tell he takes pride in what he does.10/10, highly recommend Parnell for any garage needs!
Response from Direct Service Garage Doors
Thanks Victoria! Parnell really does take pride in his work and it shows. A new garage door opener is one of those upgrades that makes a difference every single day — glad he walked you through everything and made sure you were comfortable with how it all works. And thank you for the photos, we love seeing the finished product! We appreciate you choosing Direct Service Garage Doors!
★★★★★
After scouring the internet I landed on Direct Service Garage Doors and I’m very happy I did. A broken torsion spring left our garage door inoperable. I was able to schedule service that day and Parnell arrived in a few hours. It took him around 30 minutes to have us up and running and he even installed some missing screws from the original installation.
Response from Direct Service Garage Doors
Thank you so much, Jason! We're thrilled you found Direct Service Garage Doors after your search — and even more glad we could get Parnell out the same day to tackle that broken torsion spring. A garage door inoperable from a failed torsion spring is never convenient, and our goal is always to get Little Rock area homeowners back up and running fast. Parnell takes real pride in doing the job right the first time — and then some! We look forward to being your go-to garage door repair company for years to come.
★★★★★
Travis was amazing and told me another company had installed the wrong spring and failed to balance my door. My door was so noisy that I thought I needed a new door but with a few tweaks and new rollers, my door sounds likes it’s almost new again! Thank you so much for the honest service!
Response from Direct Service Garage Doors
Debbie, thank you for sharing your experience with us! It's always gratifying when our technicians can correct a previous misdiagnosis — nobody should have to replace a garage door part they don't need to. Travis was glad he could get those rollers replaced, rebalance your door, and save you a significant expense. Honest, transparent service is at the heart of what we do at Direct Service Garage Doors in the Conway area, and we're so happy your door sounds (and runs) like new again. We appreciate you trusting us!
★★★★★
I Had a wonderful experience. I will ask for the same technician the next time I have an issue ~he was thorough & Knowledgeable! Thank you Parnell!
Response from Direct Service Garage Doors
Thank you so much, Lee Ann! We truly appreciate you choosing Direct Service Overhead Garage Door Company for your garage door repair and installation in Little Rock, Arkansas.We’re proud to hear Parnell provided thorough, knowledgeable service and delivered a great experience. Our goal is always to offer honest pricing, professional garage door repair, and reliable garage door installation services in Little Rock and surrounding communities.Whenever you need garage door service, opener repair, spring replacement, or maintenance we’ll be ready to help again!Thanks again for the 5-star review — we appreciate your support!— Travis | Direct Service Overhead Garage Door Company
★★★★★
I was more than satisfied with Travis's work doing a complete overhaul in a hour. He shared his knowledge of what was going on and what needed to be repaired and replaced. He had great communication skills and diligent work ethics. I will be gladly sharing this experience with other people i know, and refer your business to them.
Response from Direct Service Garage Doors
Thank you so much for the great review, Steve! We truly appreciate you choosing Direct Service Overhead Garage Door Company, after the rebuild your door sounded amazing! We always love when we get to come out to Hot Springs, especially Lake Hamilton.It was a pleasure helping you get everything repaired and operating safely again. We always take the time to explain the condition of the garage door, review repair options, and make sure our customers feel confident in the work being performed. Providing honest pricing, clear communication, and professional garage door repair, installation, and consultation services throughout Hot Springs and Central Arkansas is what our team strives for every day.We’re grateful for your recommendation and are always here if you ever need us!— Travis | Direct Service Overhead Garage Door Company
★★★★★
Travis the installer was professional and courteous. He was knowledgeable and skilled in replacing my springs and additional parts. My garage door now opens and closes quietly.
Response from Direct Service Garage Doors
Thank you for the great review, Kan! We appreciate you choosing Direct Service Overhead Garage Door Company for your garage door spring repair and installation, we love working in Austin, AR.I’m glad we could get your garage door operating smoothly and quietly again. If you ever need garage door repair, opener service, or maintenance in Austin or surrounding areas, we’re always here to help!— Travis | Direct Service Overhead Garage Door Company
★★★★★
Joey came out to look at my 12' bay door that needed some serious work. The owner gave me a quote to repair or replace, but recommended the cheaper option to repair the door because "it will work as good or better than a new door". Joey returned a few days later and they were spot on. The door slides like butter!
Big shout out to Travis and Joey for getting it repaired quickly at an extremely fair price, professionalism, promptness, and awesome work. 10/10!
Response from Direct Service Garage Doors
Hey Tanner, thank you for choosing Direct Service to repair your commercial shop garage door in Sherwood, AR! That door we rebuilt turned out amazing! Thanks for the review!
★★★★★
Travis was excellent! Very friendly, knowledgeable, and low pressure. He installed the same equipment for significantly less and in less than an hour.
Response from Direct Service Garage Doors
Thank you for the great review, Rex! We appreciate you choosing Direct Service Overhead Garage Door Company for your garage door repair and installation in Maumelle, Arkansas.I’m glad to hear that everything installed quickly and at a fair price while making the process easy and pressure-free. If you ever need garage door service, spring repair, or opener repair again at your home in Maumelle we’re always here to help!— Direct Service Overhead Garage Door Company
★★★★★
Travis was great. He had all repairs and installation done the same day I called even being Super Bowl Sunday!
Response from Direct Service Garage Doors
Thanks Miss Lisa! Thank you for the opportunity! We love being the preferred garage door company in Maumelle! 💪💪
★★★★★
Highly recommend. Came within an hour when I had an issue and couldn't get out of the garage. Travis got the garage door working until we get the new one in just a day and a half!
Response from Direct Service Garage Doors
Thank you so much, Jessica! Always happy to help a neighbor — especially when the garage door and the car decide to have a little disagreement 😄.Glad we could get everything working again quickly and keep things moving until your new door installation. We truly appreciate you trusting Direct Service Overhead Garage Door Company for your garage door repair in Conway, Arkansas!— Travis | Direct Service Overhead Garage Door Company
★★★★★
Joey was a joy to have service our garage door. Well qualified and efficient in his installation. It was completed in just over 3 hours. When he left, all the debris from the old door was removed, and the garage looked clean and neat. Thank you., Joey.
Response from Direct Service Garage Doors
Thank you for your kind words! We're thrilled to hear that Joey provided you with efficient and professional service. It’s great to know that everything was completed to your satisfaction, and we appreciate your recognition of his efforts. If you ever need further assistance, feel free to reach out. Thanks for choosing us!
★★★★★
Travis was awesome. He quickly came out was able to fix our door in a professional manner and saved us thousands if we had to buy a new door!
Response from Direct Service Garage Doors
Thanks Cyndi! Glad Travis could get out to you in Carlisle and save the day without needing a full door replacement. That's always the goal — fix what's broken, be straight with you about your options, and save you money where we can. We appreciate you choosing Direct Service Garage Doors!
★★★★★
Travis was great! I had one of my springs break and he replaced both of them for a very reasonable price. He noticed the door was previously installed at an angle which caused it to rub. He fixed that for me at no extra cost. Will definitely do business with them again!
★★★★★
Parnell was very helpful and professional from the service call through the installation of a new door, and he was so pleasant. Rhonda in the office helped us through all of our questions and options in a timely manner. Throughout the whole process, the team kept us informed on timing and was even early to appointments! We had a great experience with Direct Service!
